Got questions?  We have compiled a list of the most popular frequently asked questions.  If your question does not appear below, feel free and send us an email at help@craftycarousel.com or call (518)-618-4442.  We look forward to assisting you as soon as possible.  Thank YOU! If I order today, when can I expect to receive my Crafty Carousel? We ship out your items as quickly as we can.  With the holidays in full force, expect your items to be shipped out very quickly.  We can ship USPS priority up until 12/21 and it will reach you before Christmas. If you select our Crafty Carousel colors, there may be a 7-14 day delay.  We will do our best to get your products out to you ASAP.  Can I have this sent to someone as a gift? Absolutely!  We are happy to ship out your kind gift to someone you know.  We feel this is a great holiday gift, birthday or an any time gift. We would like to buy refills for our Crafty Carousel.  Do you sell them? YES!  Any items that we feature on our website, are for sale.  We are updating our shopping cart to show all of our great items.  Please see all of our items for sale here on our shopping cart! Do you accept special orders? YES!  Please send us your inquiry at any time, help@craftycarousel.com.  We find our business FUN and we want to make you happy. I would like to order a Crayola item that is not featured on your website.  Can you order it for me?  YES!  We are an authorized retailer with Crayola and can order anything they sell.  Ask us any questions at any time. I would like to order now via check or money order.  How do I go about and do that? If you'd like to pay via check or money order, please visit our shopping cart.  We will ship out your products as soon as your payment clears. Do you offer a guarantee on your products? We offer our 100% happiness guaranteed.  Contact us at any time, before, during or after your purchase.  We aim to please and want you to be a satisfied client.  We are consumers as well as merchants, and we know we want the best.  Just let us know when you are happy or less than happy.  We will do our best to make it right.  Thank YOU! How do I contact you? Please feel free and call us at (518) 618-4442 or help@craftycarousel.com.  We look forward to helping you at any time.  If you would like us to carry a particular product, contact us.    Thank you for your business.