Got questions?
We have compiled a list of the most popular frequently asked
questions. If your question does not appear, please send
us an email at
help@craftycarousel.com
or call 518-507-5050. We look forward to assisting
you as soon as possible. Thank YOU!
If I order today, when can I expect to receive my Crafty
Carousel?
We will ship out your item(s) as quickly as we can.
Because I am a work at home mom and my children are priority,
there are times when I am a Little League mom, or I have to get
them to swimming lessons. If
there is a delay, we will contact you ASAP. We do promise
to ship out your items as quickly as we can. Thank you
for your business.
Can I have
this sent to someone as a gift?
Absolutely! We are happy to
ship out your kind gift to someone you know. We feel this
is a great holiday gift, birthday or an any time gift.
We would like to buy refills for our Crafty Carousel. Do
you sell them?
YES! Any items that we feature on our website, are for
sale. We are updating our shopping cart to show all of our
great items.
Do you accept
special orders?
YES! Please send us your
inquiry at any time,
help@craftycarousel.com. We find our business FUN and
we want to make you happy.
I would like to order a Crayola item that is not featured on
your website. Can you order it for me?YES! We are an authorized retailer with Crayola and can
order anything they sell. Ask us any questions at any
time.
I would like
to talk to someone right now! How can I contact
you?
You can send us an email and we will contact you at a convenient
time or call us at 518-507-5050. No solicitations, please.
Do you offer a guarantee on your products?
Contact us at any time, before, during or after all of your purchases.
We aim to please and want you to be a satisfied client.
Just let us know when you are happy or less than happy. |
